Frequently Asked Questions

Do I need a referral to see a practitioner at Ace Sports Clinic?

No, you do not require a referral to see any of our practitioners. Osteopaths, physiotherapists and chiropractors are primary health care practitioners who can accurately diagnose and manage all musculoskeletal injuries. We work closely with sports doctors and GPs, so are always happy to collaborate with your doctor if you request.

Please check with your private health insurance company as some require a referral in order to provide a rebate for our services.


How should I prepare for my visit?

  • If it is your first visit, please complete all of the applicable forms online prior to your appointment. These forms will be emailed to you. If you experience any difficulties with the forms, please arrive 15-20 minutes before your scheduled appointment time so that we can assist you.
  • Bring comfortable loose-fitting clothing to allow for the comprehensive assessment (t-shirt, shorts, running shoes).
  • Bring any relevant medical information, copies of scans and reports, doctors’ notes and your current exercise program. These documents can also be emailed to us.


Do you do you accept HICAPS and Private Health Insurance?

Yes, we accept HICAPS. You will be billed after every session and can pay any difference that your Private Health Insurance does not cover on EFTPOS.


What kind of payment methods do you accept?

We accept HICAPS, MasterCard, Visa, American Express and EFTPOS.


Do you bulk bill Medicare?

No, if you have a Chronic Disease Management plan from your doctor please call our Wellness Coordinators.